- Scripts with elevated privileged: There is now built-in support for executing scripts with elevated privileges. A new Privileged Helper Tool is now part of the Support App and no longer requires the separate SupportHelper package. A Privileged Helper Tool is integrated, more secure and easier to configure.
- The Privileged Helper Tool is automatically installed and enabled when the PKG installer is used
- The key value
DistributedNotificationfor keys likeFirstRowTypeLeftis now deprecated and replaced withPrivilegedScript
- Root3 App Catalog integration: A new Info Item App Catalog is added to integrate with Root3's App Catalog solution for automated patch management for third party macOS applications. It provides unique features such as a daily update schedule, updating both managed and unmanaged apps and a user facing app to quickly install new applications. As some app updates require user interaction, users may defer an update and want to update at a more convenient time. The Support App periodically checks for available app updates and allows the user to update apps whenever they prefer in an accessible way. To enable this integration, set the key
AppCatalogfor one of the Info Items and it requires a valid subscription or trial.
- DDM update information: If an update declaration is sent using Declarative Device Management (macOS 14 and higher), the available update will show the enforcement date and time for the update in the macOS version Info Item. If present in the declaration, the
DetailsURLwill also show a button "Details" and opens theDetailsURLlink.
- Restart from app: The Last Reboot Info Item now allows to immediately perform a graceful restart as requested in the text. The user no longer needs to leave the app and restart via the Apple-logo in the menu bar.
- New standardized UI: Certain Info Items now have a standard UI such as for macOS updates, uptime and the new App Catalog integration. The previously used popover is replaced with a window filling UI and back button
- macOS 12 is now the minimum supported macOS version
- Several bug fixes and improvements
For more information and documentation, check the development branch: https://github.com/root3nl/SupportApp/tree/development