github root3nl/SupportApp v2.5-rc1
Support 2.5 RC1

latest releases: v2.6, v2.6-rc1, v2.6-beta4...
pre-release14 months ago
  • New: Remote URL’s support for branding and icons. All places where a local image can be used, now support a remote URL to be able to automatically download and show the image. You can host the images somewhere on the web and no more need to package the images and deploy to every macOS device
  • New: More software update details:
    • The macOS version Info Item will now show a popover when clicked to show available software update details
    • Additionally the optional preference key UpdateText can be used to show a custom text under the available updates to provide more relevant context to the user, such as explaining when updates should be installed and why. The field supports markdown to provide external links as well. A sample is provided in the documentation
  • New: All Info Items and configurable buttons can now be hidden:
    • Preference keys HideFirstRowInfoItems, HideSecondRowInfoItems and HideThirdRowInfoItems added to hide the rows with Info Items
    • Preference key HideFirstRow and HideSecondRow are now deprecated and replaced with HideFirstRowButtons and HideSecondRowButtons. Please migrate to the new preference keys as the deprecated keys will be removed in a future version.
  • New: Support App Extensions can now show a notification badge warning in both the menu bar icon and Extension button when triggered from a script. Preference keys ExtensionAlertA and/or ExtensionAlertB need to be set to true to trigger the warning.
  • New: Built-in local variables:
    • Use built-in local variables to show device and user details in text fields like Title, FooterText or any other configurable button. For example you can use %FULLNAME% in the Title to show the full name of the currently logged in user.
    • The following variables are available:
      • %COMPUTERNAME%: the current computer name
      • %MODELNAME%: the model name, like MacBook Air (M2, 2022)
      • %MODELSHORTNAME%: the short model name like MacBook
      • %FULLNAME%: the full name of the local macOS user account
      • %USERNAME%: the username of the local macOS user account
      • %MACOSVERSION%: the macOS version, like 13.4.1
      • %MACOSVERSIONNAME%: the macOS version marketing name, like Ventura
      • %SERIALNUMBER%: the devices serial number
      • %IPADDRESS%: the current IP address
      • %SSID%: the current wireless network name (SSID)
      • %UPDATESAVAILABLE%: the number of updates available
  • Added: macOS version Info Item will now show the Rapid Security Response version when applicable (macOS 13 and higher)
  • Added: macOS Sonoma marketing name added for macOS 14
  • Added: Spanish localization added
  • Added: Markdown supported fields now supports line breaks using “\n”
  • Changed: the notification badge in the menu bar icon now has a small border to increase contrast
  • Fixed: The Footer provides better contrast in certain conditions, such as using Dark Mode and having light content active under the Support App popover
  • Fixed: The Network Info Item now opens the Network section in System Settings instead of Wi-Fi
  • Fixed: An issue is resolved where the popover would not always close when clicked outside the popover
  • Fixed: An issue is resolved where the menu bar icon would not update when the storage limit warning was enabled or disabled.

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