github osTicket/osTicket v1.9.7

latest releases: v1.18.1, v1.17.5, v1.18...
9 years ago

Enhancements

  • Remote IP is logged for staff replies (#1846)
  • Add option to require client login to view knowledge base (#1851)
  • Internal activity alert, replacing the internal note alert, includes alerts of responses made by other agents (#1865)
  • Email system now uses LF instead of CRLF as the default (#1909)
  • Mass actions for user directory (#1924)
  • Unassign tickets on transfer if current assignee is not a member of the new department and the department has "Restrict assignment to members" enabled (#1923)

Improvements

  • Clear overdue flag when a ticket is closed, thanks @A-Lawrence (#1739)
  • Clear attached file listing on client post (regression) (#1845)
  • Delete ticket custom data on delete (#1840)
  • Trim whitespace from filter match data on update (#1844)
  • Fix dropping of custom data on API post (#1839)
  • Fix advanced search on create date (#1848)
  • Fix initial load and pagination of dashboard page (#1856)
  • Fix incorrect internal/public category setting in drop down for new FAQ (#1867)
  • Add UTF-8 BOM to CSV export for correct Unicode detection (#1869)
  • Fix not considering the setting for alert assigned on new message (#1850)
  • Skip new activity notice if collaborator(s) included in email To or Cc header (#1871)
  • Fix inability to uncheck a custom data checkbox (#1866)
  • Fix advanced search for unassigned tickets (#1857)
  • Fix navigation warning if not using the lock feature (#1898)
  • Fix detection of message of some bounce notices (#1914)
  • Fix SQL alert with multiple Message-ID headers (#1920)
  • Add a warning if attempting to configure archiving for POP accounts (#1921)
  • Fix missing UTF-8 output encoding header for staff control panel (#1918)
  • Fix z-index issue between popup previews and modal dialogs (#1919)
  • Record imported file backend when importing files (f1e31ba)

Performance and Security

  • Fix XSS vulnerability in sequence management (88bedbd)
  • Defer loading of thread email header information when loading ticket thread (#1900)

Don't miss a new osTicket release

NewReleases is sending notifications on new releases.