New Major Features
- Translatable interface (see http://i18n.osticket.com and http://jipt.i18n.osticket.com) (#1096)
- New ticket states (open, closed, resolved, archived, and deleted) (#1094, #1159)
- Custom ticket statuses (#1159)
- Custom ticket number formats (#1128)
- Full text search capabilities (beta)
- Multiselect for choice fields and custom list selections
- Drag and drop, multi file upload support (#1171)
- File upload custom field — finally require files! (#1171)
Enhancements
- Plugins can have custom configurations (#1156)
- Advanced search improved to support multiple selections, custom status and flags
Performance and Security
- Database transaction support — significant improvement for geographically disparate database clusters