github osTicket/osTicket v1.8.7

latest releases: v1.18.1, v1.17.5, v1.18...
9 years ago

Improvements

  • Consider auto response checkbox and department setting for new ticket by staff (#1509)
  • Properly handle alert and auto response flags from API (#1435), thanks @stevepacker
  • Do not reopen tickets for automated responses (#1529)
  • Display FAQ article consistently on client portal (#1553)
  • Avoid wrapping password reset URLs on text emails (#1558)
  • Forbid disabling the only active administrator (#1569)
  • Searching for tickets searches to midnight of the end date (#1572), thanks @grintor
  • Fix rejection of tickets by filter, even if a previous matching filter would stop on match (#1644)
  • Fix matching of User / Email Address in ticket filters (#1644)
  • Skip team assignment alert on new ticket if assigned to an agent (fddb3c7)
  • Fix release of ticket lock when navigating away from ticket view (#1552)

Performance and Security

  • Fix possible XSS vulnerability in sortable table view pages (#1639)

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