osTicket/osTicket v1.8.1

v1.8.1 Stable

on GitHub

Enhancements

• Ticket filters support matching on email To and Cc fields (#529)
• Microsoft® TNEF emails are supported (#555, 0890481, #567)
• Popup summary and collaborator list on ticket queue page (#521)

Bugs

• New ticket by staff adds recipient and staff context to email templates (#527)
• Forbid password reset for non-local users (#570)
• Allow an administrator to lift the force password change flag (#570)
• Locks are released on logout (#522)
• Text email footnotes are written as [title]#
• Fix E_STRICT annoyance from class.config.php (#518)
• Fix dashboard report timeframe for non-US date formats (#520)
• Fix dashboard report ending "period" (#520)
• Fixup Message-Id and Delivered-To for encapsulated messages (#528)
• Fix several issues with display and download of attachments (#530)
• Fix sending a reply email if requested not to (#531)
• Much better compatibility implementation of the mbstring module (#517)
• Consider the delivered-to header in finding the system email (#535)
• Only consider collaborators if the receiving system email is identified (#537)
• Do not consider delivered-to addresses as collaborators (#544)
• Ticket variables are available in templates regardless of case (#545)
• Allow advanced search on any priority regression (#547)
• Assume iso-8859-1 MIME body encoding if not specified (#551)
• Fix email address list parsing on bad MIME headers (#560)
• Automatically detect file MIME type if not specified (ac42e62)
• Fix login issue when upgrading from osTicket 1.6 (#571)
• Add new features to the storage API to implement Amazon S3 (#515)
• Fix attachment corruption on some documents like PDFs (#576)

Performance and Security

• Reuse SMTP connections where possible (#462)
• Enforce max file size for attachments sent via API (#568)
• Support auditing login attempts (#559)
• Avoid auth strikeouts when not attempting a login (#559, #523)