github osTicket/osTicket v1.8.0.4

latest releases: v1.18.1, v1.17.5, v1.18...
10 years ago

Enhancements

  • Departments can have a department if there are no members (#618)
  • Any valid email address can be used throughout the system (#673, e3adfaa)

Bugs

  • Preserve inline image floating in ticket thread (#612)
  • Recover from crash when creating new user accounts (#617)
  • Fix SQL error for some variable names on custom fields (#620)
  • Fix canned append in non-HTML mode (#621)
  • Fix stripping of leading zeros from phone numbers (#622)
  • Strip <?xml ... > processing instructions from html email (#628)
  • Disable error_reporting for releases (#630)
  • Fix crash during PDF generation for some PHP installations (#631)
  • Clicking away from popup tips closes them (#645)
  • FAQ last-modified time can be something other than midnight (#647)
  • Fix creeping widget sizes in create-user dialog (#648)
  • Usernames can have Unicode characters (#650)
  • If Auto-claim tickets is disabled, reopen tickets unassigned (#651)
  • New SLA's default to have alerts enabled (#654)
  • Fix creating ticket by staff without required contact-information fields (#656)
  • Fix crash viewing ticket in the client portal if no departments are public (#658)
  • Fix crash for some custom field configurations (#659)
  • Allow manual update of SLA to a transient SLA (#663, e37ec74)
  • Fix upgrade crash from some osTicket 1.6 installations (#687)
  • Fix over-stripping of some HTML element sections (#686)
  • Better detection of email loops (#584, #684)
  • Fix attachments from new ticket by staff to be associated with the response (#688)

Geeky Stuff

  • Persistent database connections are supported (#693)
  • Regression testing now tests for JS syntax errors (#669)
  • Add git version to the deployment script (#630)

Performance and Security

  • Staff can only see closed tickets if they have access via group or primary department (#623, #655)

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