intercom/intercom-android 18.11.0

on GitHub

Release Date: 28-10-2026

🚀 Enhancements

• Scoped the SDK's consumer ProGuard keep rules to Gson models, so R8 can shrink and obfuscate more Intercom classes in minified host apps

🐛 Bug Fixes

• Fixed Fin's thinking indicator disappearing before Fin replied
• Fixed a crash when tapping an image or PDF in an in-app notification
• Fixed ticket image uploads failing from file pickers that don't report a file type, such as Xiaomi File Manager on HyperOS 3
• Fixed the ticket details screen saying you'd be notified by email when ticket status emails are off or the user has no email
• Fixed the Messenger composer not capitalizing the start of sentences

👉 Note

• The next major version of the Android SDK will be built with Kotlin 2.3 and will require apps to use a minimum Kotlin version of 2.0 due to binary compatibility