github freescout-helpdesk/freescout 1.3.11

If you are using EmailCommands, Slack Integration or SpamFilter modules, make sure to updated them to their latest versions.


  • Fallback to additional freescout API url if can not connect to the main.
  • JS hooks.


  • Fixed Conversion from cp-850 to UTF-8 is not allowed (#360).
  • Fixed checking module symlnk for modules without Public folder.
  • Do not show deleted users in the users dropdown (#364).
  • Do not throw exception when parsing incorrect date on fetching.


  • Send only support agent reply without full conversation history in emails to customers (#365).
  • Renamed conversation.status_changed_by_user hook into conversation.status_changed.
  • Updated mobile hamburger style.
  • Updated sidebar hamburger style.
  • Log fetch exceptions to the activity log.
latest releases: 1.6.13, 1.6.12, 1.6.11...
14 months ago