What's Changed
- fix: badges having borders & width truncation for texts (backport #3472) by @mergify[bot] in #3556
- fix: redirect responses to correct merged ticket (backport #3506) by @mergify[bot] in #3557
- fix: display proper labels for time elapsed (backport #3529) by @mergify[bot] in #3558
- fix: ticket SLA policy application (backport #3547) by @mergify[bot] in #3560
- fix: preserve formatting for thunderbird received emails (backport #3530) by @mergify[bot] in #3559
- fix: allow agents added locally to reflect their status (backport #3435) by @mergify[bot] in #3572
- refactor: filter component UX (backport #3447) by @mergify[bot] in #3573
- fix: resolve conflict markers merged in #3573 by @RitvikSardana in #3575
- fix: add animation in filter component (backport #3449) by @mergify[bot] in #3576
- fix: assigned_on filter (backport #3475) by @mergify[bot] in #3577
- feat!: customer contact management (backport #3045) by @RitvikSardana in #3578
- fix: dedupe recent tickets, feedback rating by resolution date, staledashboard stats (backport #3488) by @mergify[bot] in #3579
- fix: dark mode issues (backport #3499) by @mergify[bot] in #3580
- fix: remove overscroll-behavior (backport #3501) by @mergify[bot] in #3581
- fix: set customer only for new tickets (backport #3503) by @mergify[bot] in #3582
- fix: restore doctype permissions reverted in #3512 (backport #3513) by @mergify[bot] in #3583
- fix: listview column resize & phone column (backport #3514) by @mergify[bot] in #3584
- fix: add auto set customer setting (backport #3515) by @mergify[bot] in #3585
- fix: pass uploadFunction prop (backport #3516) by @mergify[bot] in #3586
- fix: recent tickets alignment (backport #3543) by @mergify[bot] in #3588
- fix: Customer portal permission banner (backport #3541) by @mergify[bot] in #3589
- fix: bump frappe UI to beta-24 (backport #3549) by @RitvikSardana in #3590
- fix: agent reply fails on tickets with no prior communication (backport #3540) by @mergify[bot] in #3591
- fix: replace emojis with icons for custom views (backport #3555) by @mergify[bot] in #3592
- fix: reuse existing contact as customer primary contact & accurate ticket counts (backport #3562) by @mergify[bot] in #3593
- fix: strip html comments from agent reply email content (backport #3563) by @mergify[bot] in #3594
- feat: onboarding persona questionnaire (backport #3538) by @RitvikSardana in #3596
- fix: make headers sticky in TicketsTab (backport #3565) by @mergify[bot] in #3595
- fix: SidebarItem overflow (backport #3568) by @mergify[bot] in #3598
- fix: editor link and edit comment (backport #3599) by @mergify[bot] in #3600
Full Changelog: v1.27.0...v1.28.0