frappe/helpdesk v1.0.0

on GitHub

Bug Fixes 🐛

• fix(api): ticket: fallback to default template by @ssiyad in #1449
• fix: canned responses: missing row-key by @ssiyad in #1452
• fix: ticket: new: article list update by @ssiyad in #1457
• fix: sla: remove unwanted hide conditions by @ssiyad in #1544
• fix: report: ticket analytics by @ssiyad in #1550
• fix(api): get_list: restrict to Helpdesk doctypes by @ssiyad in #1574
• fix: tickets: perms: allow if owner by @ssiyad in #1595
• fix: filter contact with multiple customer by @ssiyad in #1604
• fix(ux): set first response at even without replied status by @ssiyad in #1605
• fix(perms): ticket: remove if_owner by @ssiyad in #1632

Exciting New Features 🎉

• feat: attachment preview by @ssiyad in #1441
• feat(ui): improve table styling by @ssiyad in #1442
• feat(ui): attachment: icon by @ssiyad in #1443
• feat: make filters persistent by @ssiyad in #1470
• feat: knowledge base: public: search by @ssiyad in #1482
• feat: template: ability to add standard fields by @ssiyad in #1546
• feat: notifications tab by @ssiyad in #1567
• feat: auto populate email signatures (agent only) by @ssiyad in #1603

New Contributors

• @adityahase made their first contribution in #1534
• @zaqoutabed made their first contribution in #1562
• @rtdany10 made their first contribution in #1586
• @rutwikhdev made their first contribution in #1650
• @sumitbhanushali made their first contribution in #1672
• @zeel-codder made their first contribution in #1700
• @kittiu made their first contribution in #1747
• @balamurali27 made their first contribution in #1924
• @UmakanthKaspa made their first contribution in #1949

Full Changelog: 0.10.0...v1.0.0