frappe/helpdesk 0.6.1 on GitHub

What's Changed

fix: create_assignment_rules_for_agent_groups patch by @kamaljohnson in #793
feat: add url query support for filtering in list viewer by @kamaljohnson in #794
feat: use list viewer for contact list by @kamaljohnson in #795
feat: add option to save filters to local storage, list manager by @kamaljohnson in #796
chore: update version v0.5.4 -> v0.5.5 by @kamaljohnson in #797
feat: add mini ticket list in agent page by @kamaljohnson in #799
refactor: ticket list ui by @kamaljohnson in #800
fix: issue bulk assignment in ticket list by @kamaljohnson in #801
feat: add All Tickets system preset filter for ticket list by @kamaljohnson in #803
feat: new page controller for list viewer by @kamaljohnson in #804
remove extra hover space from f-desk logo by @jahnaviraj in #802
fixes by @kamaljohnson in #811
fix: issues by @kamaljohnson in #809
fix: ticket list ui issues by @kamaljohnson in #812
fix: ticket list issues by @kamaljohnson in #813
fix: minor issue in resolution due col in ticket list by @kamaljohnson in #814
feat: increase list viewer col padding to 5px by @kamaljohnson in #815
fix: ui issues by @kamaljohnson in #818
fix: issue in getting assignment rule for agent group by @kamaljohnson in #819
fix: ui issues by @kamaljohnson in #820
fix: home page not redirecting to support/kb by @kamaljohnson in #829
fix: onboarding issues by @kamaljohnson in #828
fix: assignment rule user list index out of range issue by @kamaljohnson in #830
Update regex for agent email addresses by @joshuarestivo in #816
fix: website settings kb redirect issue by @kamaljohnson in #833
feat: add ticket summary report by @NileshPithiya in #831
fix: ticket analytics report by @NileshPithiya in #834
feat: custom fields in ticket by @kamaljohnson in #832
refactor: change New Agent -> Add Agent in agent list by @kamaljohnson in #854
chore: update frappedesk workspace by @shariquerik in #855
feat: KB article suggestions in new ticket page by @kamaljohnson in #848
fix: custom field issues by @kamaljohnson in #863
feat: feature to add kb articles to ticket reply by @kamaljohnson in #865
feat(wip): reply with kb article by @esafwan in #852
fix: new ticket creation via agent portal by @kamaljohnson in #867
refactor: controllers by @kamaljohnson in #868
fix: text editor in customer portal new ticket page by @kamaljohnson in #877
fix: ui fixes in editor & profile options by @esafwan in #880
feat: add copy ticket id to clipboard by @kamaljohnson in #890
fix: contact full name issue in contact list by @kamaljohnson in #891
fix: communication card styles by @kamaljohnson in #892
feat: add Active col in sla policy list by @kamaljohnson in #893
feat: add agent filtering based on agent group inside ticket field component by @kamaljohnson in #896
feat: Dashboard by @esafwan in #878
chore: update version v0.5.9 -> v0.5.10 by @kamaljohnson in #898
fix: code formatting by @kamaljohnson in #899
feat: customer management by @esafwan in #840
chore: code formatting by @kamaljohnson in #900
fix: dashboard ui fixes by @fadilsid in #902
fix: dashboard issues by @kamaljohnson in #903
fix: dashboard date-picker css import issue by @kamaljohnson in #904
fix: issues by @kamaljohnson in #908
fix: contact name issue in info-panel by @kamaljohnson in #910
feat: add default ticket type, in fd settings, with Question as default one by @kamaljohnson in #911
feat: teams and ticket type in settings by @esafwan in #888
fix: code formatting by @kamaljohnson in #914
feat: extend customer feature in contacts by @fadilsid in #912
fix: create ticket api issue by @kamaljohnson in #920
fix: reply email subject issue by @kamaljohnson in #926
fix: ui issues by @kamaljohnson in #934
fix: category deletion issue by @kamaljohnson in #936
chore: update version v0.5.13 -> v0.5.14 by @kamaljohnson in #937
fix: css issue in conversation card by @kamaljohnson in #938
fix: import issue in conversation card component by @kamaljohnson in #939
chore: update version v0.5.14 -> v0.5.15 by @kamaljohnson in #940
fix: ticket status capsule color by @kamaljohnson in #949
Fix support policy UI by @kamaljohnson in #894
fix: ui fixes by @fadilsid in #951
refactor: list view by @fadilsid in #955
feat: cc and bcc in ticket conversation reply by @fadilsid in #954
feat: edit ticket subject by @fadilsid in #959
fix: update sla based on condition by @fadilsid in #950
fix: replace toggle with icon in knowledge base with tab buttons by @fadilsid in #966
fix: edit icon by @fadilsid in #967
fix(ui): tickets: id size by @ssiyad in #969
fix: agent: explicitly fetch image from User by @ssiyad in #978
fix(ui): remove blocks with v-if="false" by @ssiyad in #979
fix(ui): missing agent for avatar by @ssiyad in #977
refactor: list-viewer by @ssiyad in #983
chore: remove yarn error log by @ssiyad in #985
feat: setup lint and formatting by @ssiyad in #984
ci: lint by @ssiyad in #986
ci: fix missing checkout by @ssiyad in #988
ci: fix: use git reset --soft by @ssiyad in #990
ci: fix: pull main by @ssiyad in #992
ci: fix: no depth spec for main by @ssiyad in #994
ci: use DukeManh/scoped-actions by @ssiyad in #996
ci: use reviewdog/action-eslint by @ssiyad in #998
fix: list view scroll by @ssiyad in #1002
ci: fix reviewdog/eslint by @ssiyad in #1003
ci: add semgrep rules by @ssiyad in #1004
ci: add commit lint by @ssiyad in #1005
fix(ui): highlight selected settings option by @ssiyad in #1007
ci: add python unit tests and coverage by @ssiyad in #1006
feat: filter by agent group (team) by @ssiyad in #1008
fix: dropdown zindex by @ssiyad in #1010
chore: bump version to 0.6.1 by @ssiyad in #1011

New Contributors

@joshuarestivo made their first contribution in #816
@NileshPithiya made their first contribution in #831
@shariquerik made their first contribution in #855
@fadilsid made their first contribution in #902
@ssiyad made their first contribution in #969

Full Changelog: 0.5.4...0.6.1