github frappe/helpdesk 0.5.1
Release v0.5.1

latest releases: v1.0.1, v1.0.0, 0.10.0...
2 years ago

🔥️ What’s new

Refactor ticket list using the new list viewer

List Viewer Updates

  • Add a dynamic filtering component, supports, Data, Link, Select, and Date fields)
  • Preset filters, type: System, Global, and User
  • Save filters to preset filters

List Manager Updates

  • Code cleanup
  • Support the new list viewer features

New Doctypes

  • FD Preset Filter (used to save user / global / system level preset filters)

New Filtering Functionality

Screen.Recording.2022-11-09.at.5.09.24.PM.mov

Preset Filters + Dynamic syncing

Screen.Recording.2022-11-09.at.5.12.07.PM.mov

Saving Preset Filters

  • Can be saved for the user (this filter press will only be available to that agent)
  • Also can be saved as global (these filter presets will be available to all the agents)
Screen.Recording.2022-11-09.at.5.14.14.PM.mov

Create New Ticket

Screen.Recording.2022-11-09.at.5.21.04.PM.mov

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