Netflix/dispatch v20240605 on GitHub

Hi Dispatch users!

This is the first release of 2024. This release comes with a ton of new features and lots of bug fixes and improvements. See below for some highlights and the full list.

Update to Vue 3: We have updated to the latest version of Vue for improved performance, better support, and enhanced features.
Full-width Case page: We've introduced a new full-width Case page which can be found under "View" from the Case table. Please be aware that this page is currently under development, and the original page can still be accessed under the "Edit" menu option. We welcome your feedback and suggestions on this update.
Activity-based cost models: This feature introduces customizable cost models, allowing users to estimate incident response costs based on their unique organization’s workflow, tools, and participant activity. This update provides plugin-based tracking, effort assignment for each tracked activity, and incident cost calculation based on the cost model and effort assignment.
Custom incident forms: Custom forms inside Dispatch allow admins to develop any number of assessments that can be completed for each incident, such as for legal assessment. Additionally, this improvement includes a mechanism for attorney notification, assessment evaluation and status.
Enhanced incident timeline entry and exporting: This change allows the incident commander to add custom events to the timeline and introduces more powerful filtering of timeline events. Moreover, a new export feature allows the timeline to be exported directly into the incident or post-incident document(s).
All new tag selector component: This new tag selector component allows for searching by tag name, has collapsable/expandable tag type sections, allows for required tag types, and enforces exclusivity. Tags are now shown as removable color chips with tag type icons. A clipboard copy button allows users to easily copy the tag list in the legacy format.
Dedicated case channels: When created from the UI or through the conversation tool (e.g., Slack), cases now default to creating a separate private, dedicated channel.

Big thanks to @Meandmybadself, @KaelWD, @mattayes, and @zetxek for their contributions!

Enhancements:

Adds test cases for the case views (#4745) by @metroid-samus
Change topic in case channel on update (#4726) by @whitdog47
[Case] - Improves case ephemeral welcome message to include additional details (#4725) by @wssheldon
Initial assignee not populated for case update command modal (#4724) by @wssheldon
[Enhancement] - Case participant slack functions, ephemeral message, and escalate bug fix (#4708) by @wssheldon
Adding ability to filter cases by participant and assignee (#4707) by @whitdog47
Add welcome ephemeral message to dedicated channel cases (#4700) by @wssheldon
[Refactor] - Default dedicated case channel, no tags on report form (#4684) by @wssheldon
Adding new project-level setting to enable/disable self join (#4675) by @milavent
Adds optional attorney form to attorney review (#4649) by @whitdog47
Increases code coverage requirement. (#4648) by @metroid-samus
Move cost models from incident to incident types (#4647) by @metroid-samus
Send ephemeral message when participant is added to an incident due to an assigned task (#4586) by @whitdog47
Adds enabled to project to hide disabled projects from new incidents and cases (#4572) by @whitdog47
Enforces minimum code coverage. (#4560) by @metroid-samus
Updates classic cost model to append new response costs instead of overwriting them. (#4552) by @metroid-samus
[Enhancement] - Cases, but they can be Slack channels (#4551) by @wssheldon
Adding new form type that allows new values (#4540) by @whitdog47
Allows for custom email templates (#4498) by @whitdog47
Adds code coverage recommendations in GitHub workflow. (#4489) by @metroid-samus
Add alert data to JSON file in Case thread, remove Raw Data button (#4474) by @wssheldon
Allow filtering of incidents that have all of a selected set of tags (#4462) by @whitdog47
Add a Required column to the TagType table (#4448) by @wssheldon
Add required as a tag type attribute (#4430) by @whitdog47
Adding back new button for Admin and above and sets default project on report forms (#4429) by @whitdog47
handle network timeouts in slack make_call (#4428) by @jschroth
Changes signals ingestion from opt in to opt out approach (#4396) by @mvilanova
Adds routing to an incident's forms tab. (#4376) by @metroid-samus
Replaces hyperlinks in a specified Google Doc. (#4375) by @metroid-samus
Change new button on incident and case pages to point to report form (#4374) by @whitdog47
Changing HttpUrl to AnyHttpUrl (#4360) by @whitdog47
Only show copy button in tag picker if prop is set (#4358) by @whitdog47
Validate project-specific fields in UI (#4336) by @whitdog47
Adding copy button to tag picker (#4326) by @whitdog47
Reduce logging noise for incident cost calculation. (#4305) by @metroid-samus
Send email to oncall when form is completed (#4264) by @whitdog47
New tag selector component (#4243) by @whitdog47
Adds new Entity Type Creation dialog on case page and minor page polish (#4181) by @wssheldon
Updated Feature: Activity-based Incident Cost Model (#4172) by @metroid-samus
Moves deleted documents to trash instead of immediately deleting them (#4158) by @kevgliss
Enhancement/timeline export (#4153) by @jneelamekam
Adds custom incident forms (#4151) by @whitdog47
Polish CaseStatusSelectGroup dialog when changing status (#4145) by @wssheldon
Restricting oncall feedback permission (#4144) by @whitdog47
[Case] - Refactor table to use script setup v3 api (#4131) by @wssheldon
Allows for an incident commander to be specified when reporting an incident (#4101) by @whitdog47
Add next oncall incident commander as observer (#4100) by @whitdog47
Move "Signal too large" message to top of Raw Data modal, change messaging (#4094) by @wssheldon
Change View Case button to Open in Dispatch (#4093) by @wssheldon
Only install chrome for playwright since we only test on chrome (#4091) by @wssheldon
Adds filtering support by signal definition to signal instance table (#4074) by @mvilanova
Adds vitest proof-of-concept for LockButton component (#4070) by @wssheldon
Renames Investigation Write-Up to Resolution and move button to top (#4063) by @wssheldon
Show default participant icon and fix label for reporter (#4060) by @wssheldon
debounce tiptatp editor save to not interfere with typing (#4057) by @wssheldon
Add UTC hover to relative times in timeline (#4056) by @wssheldon
Polish row/col sizing of signal tab and move resolution up in drawer (#4054) by @wssheldon
Set a saving indicator and save status to Case Page Header (#4048) by @wssheldon
Removes signal instance fingerprint column (#4047) by @mvilanova
Setup eslint for TypeScript and resolve all errors (#4046) by @wssheldon
Tries a different approach to signal instance table filtering (#4044) by @mvilanova
Declutters Slack case threads (#3994) by @mvilanova
Increase min page sizes to 25 (#3993) by @kevgliss
Removes canary column in signal instance table (#3985) by @mvilanova
Only show variant in case notification if it is set (#3984) by @mvilanova
Updates OpenAI plugin (#3975) by @mvilanova
Adds Case Page, Signal Graph, and supporting components (#3974) by @kevgliss
Bugfix/vuetify upgrade (#3973) by @kevgliss
Pre commit/eslint ruff versions (#3957) by @wssheldon
Project autocomplete (#3944) by @kevgliss
Enhances Signals table (#3898) by @mvilanova
Update to vue 3 (#3857) by @KaelWD
Adds new oncall service feedback table (#3856) by @whitdog47
Do not fail to process all case close reminders if one fails (#3847) by @mvilanova
Allows users to edit name and description of search filter and view membership (#3846) by @whitdog47
Adds a note to the engagement initial modal to have MFA device ready … (#3845) by @wssheldon
Link directly to dispatch (#3844) by @kevgliss
Renames parameter create_resources to create_all_resources (#3842) by @mvilanova
Adds Create Case checkbox to Signal Definition table (#3830) by @wssheldon
Enhancement/clearer signal consume msg (#3828) by @kevgliss
Adds Experimental Features toggle for built-in feature flags (#3818) by @wssheldon
Process Signal SQS (#3813) by @kevgliss
Allowing filtering in incident dashboard by participant or commander (#3802) by @whitdog47
Making experience textbox from oncall end-of-shift feedback optional (#3799) by @whitdog47
Enhancement/case reminders (#3796) by @kevgliss
Timeline enhancements (#3795) by @whitdog47
Adds functionality to manually create missing incident and case resources. (#3791) by @metroid-samus

Bug Fixes:

bugfix: use ilike instead of like in participant search (#4770) by @wssheldon
Replace Slack user_ids in messages with names (#4756) by @whitdog47
bugfix: make document flows in use by both case and incident generalized (#4754) by @wssheldon
bugfix: Bolt event subscriptions get hijacked by one of the funcs registered (#4752) by @wssheldon
Respect restricted case visibility (#4743) by @kevgliss
bugfix: Redundant participant add in case resource creation flow (#4740) by @wssheldon
Changing extend to append (#4739) by @whitdog47
Change extend to append (#4738) by @whitdog47
bugfix: Reporter can be None in resources flows (#4737) by @wssheldon
[Escalate] - Do not override user selected inc type with case type mapping (#4729) by @wssheldon
[Bugfix] - Remove debug print in case Slack interactive (#4728) by @wssheldon
[Case] - Remove convo target from case type select since we default to dedicated channels (#4727) by @wssheldon
Initial assignee not populated for case update command modal (#4724) by @wssheldon
[Enhancement] - Case participant slack functions, ephemeral message, and escalate bug fix (#4708) by @wssheldon
bug: Fixes tags not showing up during incident report / update (#4706) by @Meandmybadself
Changing to subject in add_conversation_bookmark (#4701) by @whitdog47
Validate IncidentUpdate's incident_type field against the retrieved incident type. (#4699) by @metroid-samus
[Bugfix] - We rename case -> incident channel twice (#4698) by @wssheldon
Revert "Bump sentry-sdk from 1.45.0 to 2.1.1" (#4687) by @whitdog47
Cases with dedicated channels do not require conversation targets. (#4686) by @metroid-samus
Incident costs are only updated for non-closed incidents. (#4685) by @metroid-samus
Fix == True ruff check (#4663) by @wssheldon
Archive channel when closing dedicated case channel (#4662) by @whitdog47
Don't send a conversation update if no thread (#4661) by @whitdog47
bug: Accurately captures severity level at time of incident report (#4655) by @Meandmybadself
Fixing Report Case card to ensure case type reflows on project change (#4651) by @whitdog47
Cases should be created with a conversation target (#4646) by @metroid-samus
bug: pagerduty_plugin - Updates method for accessing current on-call email (#4645) by @Meandmybadself
Clicking escalate in the status group brings up escalation dialog (#4640) by @whitdog47
bug: Updates is_bot to support bots defined in apps.event.authorizations.list (#4635) by @Meandmybadself
Fixes incident naming and incident resource creation during active incident creation. (#4634) by @metroid-samus
[Copy] - Set the correct modal message depending on escalation source for Cases (#4631) by @wssheldon
pass signal.id on delete (#4617) by @jschroth
Adding exception handling around message send (#4611) by @whitdog47
Updating Slack close reminder to use Dispatch UI weblink (#4610) by @whitdog47
Only show enabled projects in Slack project select (#4603) by @whitdog47
Handle slack rate limit for does_user_exist (#4597) by @jschroth
DISDEV-221 Fix get_by_primary_or_external_id by testing for uuid (#4596) by @jschroth
Fixing date in date picker from modelValue (#4587) by @whitdog47
[Bugs] Check incident status before re-adding IC (#4582) by @jschroth
[Bug] moved participant lookup (#4581) by @jschroth
[Bug] Adding the message template in SlackAPIError when channel is archived (#4580) by @jschroth
Fixes calls to renamed incident cost functions (#4579) by @metroid-samus
Do not duplicate the default incident cost. (#4571) by @metroid-samus
Do not remove the cost model when updating the incident. (#4567) by @metroid-samus
github_utils: Allowing long return window and adding 'improvement' category (#4565) by @whitdog47
Adding back case transition when participant is added (#4559) by @whitdog47
Validating uuid before storing (#4555) by @whitdog47
[Bugfix] - Call commit after we associate an incident to a case (#4550) by @wssheldon
Do not extract new entities from updated instances (#4543) by @wssheldon
Run transition flow to move to triage state (#4542) by @whitdog47
[Bugfix] - Timezone and expression construction for snooze created via Slack (#4500) by @wssheldon
Log a warning if the exception in case add thread flow is users not found (#4484) by @wssheldon
Adding incident resources to export (#4483) by @whitdog47
Moving incident combobox to fixed incident filter combobox (#4482) by @whitdog47
Do not process handle_case_after_hours_message outside of a thread context (#4475) by @wssheldon
Ensuring filter counter includes tag-all (#4469) by @whitdog47
Only run member join or remove for incident channels (#4457) by @whitdog47
Fixing triage button transition (#4432) by @kevgliss
Removes dupe function add_participants_to_conversation (#4405) by @mvilanova
Removes redundant report incident button (#4400) by @mvilanova
Force cases resolved via user enagement to follow case flows (#4399) by @kevgliss
Fix source link modeling (#4395) by @kevgliss
Checks for incident before attempting to remove participant from it (#4392) by @mvilanova
updated delete to trashed (#4388) by @jschroth
Updates the resource deletion call. (#4387) by @metroid-samus
Fixes error from accessing a None type object. (#4386) by @metroid-samus
Fixes case escalate modal submission (#4371) by @mvilanova
Fixes case escalate button/modal generation (#4370) by @mvilanova
Fixing issue when event comes from an unrecognized sender (#4369) by @whitdog47
Adds the Slack API endpoint for conversation replies. (#4359) by @metroid-samus
Revert linter changes (#4347) by @metroid-samus
Do not allow user password changes via API (#4346) by @mvilanova
Fixes participant role time calculation by defaulting the participant role end time to now. (#4341) by @metroid-samus
Adds http url validation to all weblinks (#4340) by @kevgliss
Only populate the tacticall report actions field if there are current actions. (#4324) by @metroid-samus
Adding missing enum (#4314) by @whitdog47
Bugfix/do not overwrite stable at (#4304) by @metroid-samus
Bugfix/do not overwrite stable at (#4301) by @metroid-samus
Add Case reporters to Case conversation by default (#4299) by @wssheldon
Fixes race condition where the updated incident is marked as stable (#4295) by @metroid-samus
Bugfix/slack no cost model (#4291) by @metroid-samus
Fixing one_or_none error when conversation has multiple rows (#4290) by @whitdog47
Fixes slack cost model select. (#4288) by @metroid-samus
Ensuring that the tag picker reloads on project selection (#4287) by @whitdog47
No need to add commander as observer for next oncall feature (#4275) by @whitdog47
Moving next oncall block and preventing exception (#4259) by @whitdog47
Fixing next oncall type (#4258) by @whitdog47
Perform None check for group in update_group (#4255) by @jschroth
Ensure that next oncall observer is added to all workflows (#4242) by @whitdog47
Fixed sorting during timeline export (#4240) by @jneelamekam
Scheduler.stop() takes 1 positional argument but 3 were given (#4225) by @wssheldon
Update case service to return only lists for get_participants (#4219) by @jschroth
Check for case assignee before trying to send reminder (#4218) by @jschroth
Update slack plugin.py to check if user exists before send direct (#4217) by @jschroth
Fix bug where you can't go to the next page on Case table (#4216) by @wssheldon
Updated find_schedule_and_send to check for Null current on call (#4212) by @jschroth
Logs exception when trying to add non-existing user to a case (#4205) by @whitdog47
Pins Python protobuf and bumps base and dev dependencies (#4204) by @mvilanova
Fix default project filter on case table (#4203) by @wssheldon
Adds watcher back to query variable on Case table (#4202) by @wssheldon
Temporarily disable await imports and other formkit pro code in main.js (#4190) by @wssheldon
Hides search bar in signals table (#4189) by @mvilanova
Adds library to allow vite to parse top-level await (#4188) by @whitdog47
Revert awaitable target environment build config (#4187) by @wssheldon
Add top level awaitable target environment (#4186) by @wssheldon
Fix sort by and descending on Case table (#4185) by @wssheldon
Fix bug in slack response plan button (#4157) by @wssheldon
Only add project to participant filter if non-null (#4147) by @whitdog47
Set closed at time when resolving case in Slack plugin (#4146) by @wssheldon
Fixes table column sorting (#4135) by @kevgliss
Fixing signal dedup and snooze conflict (#4134) by @kevgliss
Implements missing bulk edit functionality (#4133) by @wssheldon
Avoid fetching data on sheet close (#4132) by @kevgliss
[Cases] - Clicking row in case table should open page, fix regression (#4130) by @wssheldon
Fixing issue where case type parameter in route is not resolving (#4102) by @whitdog47
Do not try to render Slack Button with empty url in Signal message (#4099) by @wssheldon
Aligns closed status name and label (#4095) by @mvilanova
Resolve unreferenced conversation variable in no target conditional case (#4092) by @wssheldon
use flex-shrink and min-width 0 for signal instance tab viewer (#4090) by @wssheldon
Use ellipsis in the signal name list on case page to avoid format issues (#4089) by @wssheldon
Add CaseStatusSelect group tests, refactor to script setup, and fix a couple bugs (#4088) by @wssheldon
Change Case Page route to name and revert all previous changes (#4085) by @wssheldon
Make only title and description required on case form (#4083) by @wssheldon
Filter by project in SearchPopovers (#4082) by @wssheldon
Require all fields but tags, fix Submit button validation (#4080) by @wssheldon
Get all items for Pri, Sev, Type, and Project in SearchPopover component and add tests (#4079) by @wssheldon
Fixes an issue where multiple search clauses were not OR'd together (#4072) by @kevgliss
Change name to id for reminder URL (#4071) by @wssheldon
Fix error where exception for missing vector is silenced. (#4065) by @kevgliss
Add a search filter to the participant search popover and items per page (#4064) by @wssheldon
Fixing snackbar errors not showing (#4062) by @kevgliss
Change View button for Case Slack message to use id as route parameter (#4061) by @wssheldon
Display label correctly for SignalInstanceNode (#4059) by @wssheldon
Only update signal definition fields if provided (#4058) by @mvilanova
debounce tiptatp editor save to not interfere with typing (#4057) by @wssheldon
Fix self closing custom component lint flag on DateWindowInput (#4055) by @wssheldon
Fix color of escalate/report incident icon and make it mdi-fire instead of mdi-alert-outline (#4049) by @wssheldon
Show the value of the Entity in Slack snooze dropdown (#4045) by @wssheldon
Increases text visibility for plugin edit sheet in dark mode. (#4037) by @metroid-samus
Bugfix/datewindow fix (#4036) by @kevgliss
Swallow send exceptions (#4034) by @whitdog47
Dark mode not persisting through reloads (#4033) by @whitdog47
Make assignee combobox behave like participant select (#4018) by @whitdog47
Bugfix/cant add assignee (#4017) by @whitdog47
Fixes signal instance deduplication check. (#4012) by @metroid-samus
Fixing project and case type select (#4010) by @whitdog47
Do not send case traige reminders if there is no assignee. (#4008) by @metroid-samus
Handle invalid JSONPath with KeyError, Exceptions, and add test cases (#4007) by @wssheldon
Correctly render object title in SignalEngagementCombobox (#4002) by @wssheldon
Show entity value in entity filter combobox (#3996) by @wssheldon
Uses entity type name in Slack snooze modal (#3995) by @mvilanova
Fixing settings bread crumbs (#3992) by @kevgliss
Fixing table cards to remove card outlines (#3990) by @kevgliss
Aligns form styles and reverts project autocomplete (#3989) by @kevgliss
Fixes DSN. (#3986) by @metroid-samus
Replacing deprecated props (#3971) by @whitdog47
Fixing playwright tests part 2 (#3970) by @whitdog47
Fixing playwright tests (#3969) by @whitdog47
Making search more reliable (#3967) by @kevgliss
Only display raw data in signal viewer (#3955) by @mvilanova
Use real JSONPathError exception (#3951) by @wssheldon
Fixing time not saving correctly in edit event dialog (#3946) by @whitdog47
Removing password element from plugin form (#3945) by @whitdog47
Fixing issue with new template dialog always appearing (#3936) by @whitdog47
return object for tasks data table (#3935) by @wssheldon
return object when an item is selected in case/incident table (#3934) by @wssheldon
Mirror the incident bottom sheet to prevent focus from being stolen (#3933) by @wssheldon
Timeline format fixes (#3932) by @whitdog47
Restyling templates settings page (#3926) by @whitdog47
Fixing participant select and centralizes component (#3925) by @kevgliss
Ignore v-stepper and other deprecated component linter errors (#3923) by @wssheldon
Fixes issues with Signals table after migration to Vue3 (#3922) by @mvilanova
Bugfix/table font size (#3921) by @kevgliss
Adding padding for spacing on participants and resources tabs (#3920) by @whitdog47
Fixing export preview missing scroll for incidents, cases, and tasks (#3919) by @whitdog47
Fixing styling for incident priority settings, search filter settings, and plugins table (#3918) by @whitdog47
Rollback session in case of exceptions (#3917) by @kevgliss
handle possible null actions in interactive.py (#3914) by @jschroth
Do not print out raw role policies in the incident roles UI section (#3913) by @mvilanova
Adds default org for api calls (#3912) by @kevgliss
Fixing an issue where we aren't paging for critical (#3902) by @kevgliss
Use threads instead of processes for better sqlalchemy support (#3886) by @kevgliss
Only try to delete if there are entries (#3885) by @kevgliss
Ensures that signals are actually consumed forever (#3874) by @kevgliss
To allow deletable chips to be saved for SearchFilterCombobox.vue, call $emit ('input') in remove method (#3871) by @wssheldon
Fixes bug in the case report receipt card UI component (#3867) by @mvilanova
Fix bug where entity types created via Modal don't appear in combobox (#3855) by @wssheldon
Fixes self-closing warning for v-switch in AppToolbar.vue component (#3843) by @mvilanova
Pass create_resources boolean to case_create_resources_flow (#3839) by @wssheldon
Remove extra conditional in resource creation for Case flow (#3838) by @wssheldon
Fixing issue with multiprocessing (#3837) by @kevgliss
Fixes issues with updating case tickets (#3836) by @mvilanova
Fix fast loop when no plugins are enabled (#3834) by @kevgliss
Passes the current state of experimental_features to UserApi (#3829) by @wssheldon
Fixing var (#3827) by @kevgliss
Fixing restricted query statement (#3822) by @whitdog47
Fixes errors in oncall end-of-shift feedback reminders plus opens api to fetch feedback (#3817) by @whitdog47
Revert "Making experience textbox from oncall end-of-shift feedback optional" (#3814) by @whitdog47
Only use stable priority if it is set (#3803) by @whitdog47
Appends outstanding incident tasks in tactical reports (#3798) by @metroid-samus
Do not run playwright with Webkit (#3797) by @wssheldon
Rework the way slack api errors are propagated (to the caller) (#3789) by @kevgliss

Tech Debt:

Implements missing bulk edit functionality (#4133) by @wssheldon
[Case] - Refactor table to use script setup v3 api (#4131) by @wssheldon
Fix self closing custom component lint flag on DateWindowInput (#4055) by @wssheldon
Setup eslint for TypeScript and resolve all errors (#4046) by @wssheldon

Tests:

Add CaseStatusSelect group tests, refactor to script setup, and fix a couple bugs (#4088) by @wssheldon
Get all items for Pri, Sev, Type, and Project in SearchPopover component and add tests (#4079) by @wssheldon
Adds vitest proof-of-concept for LockButton component (#4070) by @wssheldon

Documentation:

Typo fix (#4385) by @zetxek
Enhancement/activity based cost model (#4260) by @metroid-samus
Add doc page for forms (#4229) by @whitdog47
installation.mdx: Add code markers, lint (#3863) by @mattayes

Netflix/dispatch v20240605 First release of 2024 on GitHub

Netflix/dispatch v20240605
First release of 2024

on GitHub