Countly 20.11 includes over 300+ new features, optimizations, security tightening. We are one release stronger in our commitment to an all-in-one product analytics experience that's as secure as it gets!

You can read more about 20.11 release in our blog post. If you'd like to view a detailed list of all changes please see here.

For Countly Server upgrade instructions, please see here.

Highlights for Enterprise Edition

• Surveys - Make the voice of your customer part of your analytics strategy using surveys. Ask up to 5 questions in a single survey, customize the appearance & behaviour and target your surveys based on in-app behaviour & properties of your users. Available for mobile and web apps.

• Net Promoter® Score - Measure your customer experience using Net Promoter® Score (NPS®) surveys. Customize the follow-up question based on the given score, target the NPS® survey based on in-app behaviour & properties of your users, visualize the NPS® as part of the customer journey.

• Hooks - Trigger external HTTP endpoints & receive emails based on incoming data and internal events such as a user entering a cohort or a user profile getting updated. A brand new way to use the power of Countly data to feed external systems.

• Activity Maps - Visualize the session & custom event data in country, state and city level detail in the brand new activity maps. Navigate to the list of user profiles from any of the detail levels to dig into the individual user behaviour.

• Funnels - Configure each individual funnel to be calculated based on whether steps are performed in a single session or across multiple sessions and fine-tune your customer journey analysis.

Highlights for Community and Enterprise Editions

• Optimized Core - An improved data ingestion system, that has optimized data inserts and updates giving you up to 10x data write performance compared to previous Countly versions.

• Huawei Push Kit - Send push notifications to Huawei devices using the Huawei Push Kit integration. Use Huawei Push Kit to deliver push notifications to your entire Android user base, or use it side by side with Firebase Cloud Messaging.

• Custom Event Grouping - A new way to explore your custom event data. Create custom event groups by selecting the individual custom events to be included in your group and visualize your grouped custom event data inside the All Events section.

• Consolidate - A new plugin that lets you create apps that consolidate data from other apps. When configured, a consolidated app combines data from the selected apps and makes it available as a single app within your dashboard.

• Customizable Email Reports - Customize your email reports and select which data points you would like to get reports on. If you choose to have custom events in your email reports, you can select the individual custom events to be included.

SDK updates

For all Countly SDKs please see here.

Read before upgrading

Countly now supports only WiredTiger as a storage engine for MongoDB. Before upgrading make sure you are using WiredTiger as a storage engine and migrate your data if you are not.